Certified Training

This year’s conference offers FCQ members additional facilitated interactive training CPD training, that results in certified PD outcomes. Please register for one of the certified training options listed below. Kindly note that all sessions are full-day events.

Tuesday July 29th 2025 from 8:30 AM to 4:00 PM

The Langham Hotel Gold Coast

FIN10 Small Business Unit

Presented by ICAN Learn

Gain the skills to assist small business owners struggling with debt and financial stress. CHCFIN010 equips you with practical strategies in negotiation, advocacy and debt management to help clients regain control of their finances. Strengthen your expertise and make a real difference for small business owners in facing financial hardship. You’ll need to set aside about 10–15 hours for homework to complete this qualification.

CPD CATEGORY: TECHNICAL

CALM Suicide Prevention Training

Presented by CALM Conversations

Learn how to support someone at risk of suicide with CALM confidently—an evidence-based, Australian training program designed to help you recognise warning signs, hold compassionate conversations and develop safety plans. Delivered in a supportive and inclusive environment, this one-day workshop equips you with practical tools, including the CALM model, the “Be Safe” app, and a step-by-step guide to intervention. Gain the skills to reduce stigma, promote hope and help-seeking.

CPD CATEGORY: SKILLS & ETHICS

*Recognised training for Associate to Accredited Pathway

Yarning Circle

Presented by Evolve Communities

Take a comprehensive deep dive into the 7 Steps™ proven to build cultural competency and develop as confident Allies through this highly interactive workshop delivered by two Evolve Accredited Facilitators. FCQ members will leave with a greater awareness and understanding of Aboriginal and Torres Strait Islander culture and have the confidence and skills you need to work alongside First Nations people, businesses and communities.

CPD CATEGORY: ETHICS

*Recognised training for Associate to Accredited Pathway

Managing Clients – Boundaries, Complex Needs and Vicarious Trauma

Presented by Bev Berelowitz

Join Accredited Mental Health Social Worker Bev Berelowitz in a professional development session that will focus on recognising and maintaining healthy boundaries in challenging professional relationships, building understanding around how to effectively support clients with multifaceted challenges and managing the emotional impact of supporting vulnerable people in financial hardship on financial counsellors and capability workers.

CPD CATEGORY: SKILLS

Disaster Recovery

Presented by FCA

With the increasing likelihood of disaster events across the state, FCA and FCQ are offering a one-day version of the FC Disaster Recovery training to anyone who missed out on the recent Brisbane and Cairns training. The day will cover common insurance issues post-event, AFCA processes, tenancy issues, linking in with community recovery hubs, service networking, best practice panellists and a very special lived experience presentation.

CPD CATEGORY: TECHNICAL

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