If you are a financial counsellor or financial capability worker attending our 2025 Annual Conference, please register for one session at 1:00 PM and one session at 3:00 PM from the list below.
Wednesday July 30th 2025
Breakout Session 1 – 1:00pm – 2:30pm
Clients in Practice: Key Considerations of When, Why and How
Financial counsellors frequently work with clients experiencing financial stress which can present in ways that make you concerned about their capacity to provide instructions. Many counsellors believe capacity needs a medical diagnosis; however, the capacity to make decisions is about ethical, informed, and practical engagement with clients. Join Dr Anne-Louise McCawley to explore the vital role financial counsellors play in safeguarding client rights to maximise their participation in making their own decisions, recognising signs of impaired capacity and responding appropriately.
CPD CATEGORY: ETHICS
Helping your clients to get the best outcomes with government debt without needing a slingshot
With many in the community struggling with cost-of-living pressures, explore how financial counsellors can assist in challenging the often strict and stringent arm of government-related debt recovery. Join a panel of community lawyers in sharing knowledge, tools, and strategies to assist clients who are facing these barriers in the form of ATO, Centrelink, SPER and local government debts.
CPD CATEGORY: TECHNICAL
Help your individual or small business clients under increasing financial pressure understand viable alternatives
Join Paul Gidley – Director of Shaw Gidley in exploring both small business restructures and personal insolvency agreements and how they offer flexible pathways for debt management while avoiding the more severe consequences of bankruptcy and liquidation.
CPD CATEGORY: TECHNICAL
Promoting Financial Empowerment for Neurodivergent People
Unlock new ways to engage and empower your neurodiverse clients with Moneycares’ David Dolan’s targeted training for financial capability workers and financial counsellors. This practical, interactive session will deepen your understanding of neurodiversity and equip you with real-world strategies to enhance service delivery. Discover how small adjustments can have a big impact on accessibility, trust and client outcomes.
CPD CATEGORY: SKILLS
Language That Empowers, Not Limits
If you’re a financial capability worker or financial counsellor looking for fresh, practical ways to support your clients, this session is for you. Natasha Syed Ali will walk you through how to use strengths-based language and empowerment techniques to successfully build trust, client resilience, and boost financial skills. You’ll leave with real strategies you can use straight away in your everyday work. Don’t miss it!
CPD CATEGORY: SKILLS
Breakout Session 2 – 3:00pm – 4:30pm
Please select your second session (different to the first) from the training listed below.
CPD CATEGORY: ETHICS
CPD CATEGORY: TECHNICAL
CPD CATEGORY: TECHNICAL
CPD CATEGORY: SKILLS
CPD CATEGORY: SKILLS