Jill joined FCQ in 2024 as part of the sector development team and brings a wealth of experience to the role. Jill, an accredited specialist gambling financial counsellor and supervisor, is responsible for leading FCQ’s gambling project through the design and development of training for members. With her vast experience as a professional supervisor and trainer, Jill has delivered our first supervisor refresher course and supports the implementation of FCQ’s Pathways Program. Jill has worked in Queensland’s financial counselling sector since the Brisbane floods in 2011, starting her career in what would later become the National Debt Helpline.
Jill has leveraged her academic background in psychology and her Masters of Counselling to support the development and growth of professionalism of Queensland financial counsellors. With a proud family background in supporting vulnerable Queenslanders, Jill is passionate about creating meaningful and sustainable financial stability and growth for all through fair and compassionate financial resolutions and systemic advocacy.